What are the shipping times and charges?Updated 10 days ago
We aim to get your order to you as quickly and smoothly as possible. Shipping times begin from the moment you place your order – not just when it’s dispatched. This includes the time it takes us to pick, pack, and process your items at our fulfilment centre before handing them off to our delivery partner.
Who do you ship with?
We use FedEx for all international deliveries to ensure a fast, secure, and reliable service.
Shipping Times & Costs by Region
| Region | Service | Cost | Delivery Time (from order date) | Duties & Taxes |
|---|---|---|---|---|
| USA | FedEx Standard | $14.99 | 5–10 business days | Included |
| Canada | Standard Shipping | $15.99 | 5–7 business days | Customers are liable |
| Australia | Standard Shipping | $14.99 | 3–5 business days | Customers are liable |
| New Zealand | Standard Shipping | $11.99 | 5–7 business days | Customers are liable |
| Rest of World | Standard Shipping | From $9.99 | Up to 7 business days | Customers may be liable |
⚠️ Note: Business days refer to Monday–Friday and excludes public holidays. During busy periods like holidays or sale events, processing and delivery may take slightly longer – but we’ll always keep you updated.
Can I track my order?
Yes! Once your order is on its way, you’ll receive a tracking link via email so you can follow its journey to your door. You can track your parcel here.