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Find the answer to all your Cernucci questions and reach our customer care team through our contact form. 

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How do I track my order?

Can I cancel or amend my order?

What is the Cernucci Guarantee?

How do I return an item?

I received a faulty item. What do I do?

When will my order be shipped?

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What if my package gets lost in transit?

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I've been charged a customs fee

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Can I apply a discount code after I place an order?

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My order is a Gift. What are the gift packaging options?

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I want to exchange my items

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