Will I be charged customs or import fees?Updated 7 days ago

We want your order to arrive smoothly and without surprises! Here's what you need to know about customs or duty fees based on your location:

United Kingdom, United States & European Union

You're in luck — no customs or duty fees apply when ordering to the UK, US, or EU.

Important Note for US Customers

Due to US import regulations, we cannot ship orders with a value over $800*. 

If you're shopping from outside these regions, customs policies may vary — we recommend checking with your local customs office for guidance.

*Due to new customs regulations, we are unable to ship orders exceeding $800 to the USA. This is because the cost of customs duties and taxes for orders over the de minimis threshold (the value below which goods can be imported without incurring duty) becomes too high. We aim to provide a smooth and affordable shipping experience, so unfortunately, orders over this amount may face delays & additional costs. Please note the $800 value relates to the product price and any insurance products added to the order. It does not include the shipping cost. 

Still have questions? Our support team is happy to help.