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We understand that sometimes items can become damaged in transit or encounter manufacturing defects. If you have received a faulty item, we will get this fixed for you ASAP!Please use the <a href="https://help.cernucci.com/en-US/contact">contact form</a> below to submit the details of the fault to us, with a clear photo or video.&#xA0;

We understand that sometimes items can become damaged in transit or encounter manufacturing defects. If you have received a faulty item, we will get this fixed for you ASAP!. Please use the contact form below to submit the details of the fault to us,

I received a faulty item. What do I do?

Returns

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What is the Cernucci Guarantee?

How do I return an item?

Extended Gift Returns 2024

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Do you ship to my country?

What if my package gets lost in transit?

When will my order be shipped?

Shipping & Delivery

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I've received the wrong item

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Returns Policy

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I want to exchange my items

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How does the Cernucci Guarantee work?

Guarantee

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Does Cernucci have any retail stores?

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I received a faulty item. What do I do?Updated 2 months ago