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Orders

Queries about your Orders

Can I cancel my Order

We are unable to cancel an order after it’s been placed, as they are sent to our warehouse for processing within minutes of being placed. if you placed the order by mistake or don’t want the items you can go through the returns process to send your o

Can I change my Order

Because orders are sent for processing within minutes of being place, we are unable to make any changes to your order once you’ve hit the ‘order now’ button, this includes the following:1. Changing the item or size2. Delivery/billing address3. Adding

Can I apply a discount code after I place an order?

Unfortunately, discount codes cannot be applied retrospectively after an order has been placed.

I've received the wrong item

In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:1. Your order number2. The name of the item you did not receive

I'm missing an item from my order

In the unlikely event you are missing an item from your order, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:1. Your order number2. The name of the item you did not