Cookie Policy

Privacy Policy

Terms of Service

Cernucci Return Portal

Back to Shop

Contact Us

Cernucci

Due to new customs regulations, we are unable to ship orders over $400 to the USA. Orders exceeding this amount may incur high custom duties and taxes, which could result in delays or additional costs.&#xA0;To ensure a smooth and affordable shipping experience, the $400 limit applies to the total gross order value, including shipping and any insurance products such as Shipping Protection.&#xA0;

Due to new customs regulations, we are unable to ship orders over $400 to the USA. Orders exceeding this amount may incur high custom duties and taxes, which could result in delays or additional costs. To ensure a smooth and affordable shipping exper

Orders over $400

Orders

How do I track my order?

Can I cancel or amend my order?

What is the Cernucci Guarantee?

How do I return an item?

I received a faulty item. What do I do?

When will my order be shipped?

What are the shipping times and charges?

What if my package gets lost in transit?

Will I be charged customs or import fees?

Do you ship to my country?

I've been charged a customs fee

What if I can't find my parcel?

Shipping & Delivery

What Payment Methods do you Accept?

Can I apply a discount code after I place an order?

I've received the wrong item

I'm missing an item from my order

What is Ship Protect?

My order is a Gift. What are the gift packaging options?

How do I return?

Returns Policy

Returns & Store Credit

I want to exchange my items

When will I get my refund?

Returns

What materials do you use?

How should I protect & store my jewellery?

What makes your quality different?

Product Info

Guarantee

Where are you based?

Does Cernucci have any retail stores?

Who founded Cernucci?

How did Cernucci begin?

About Us

Orders over $400Updated 9 days ago