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Returns PolicyUpdated 2 months ago

You can return your item via our portal within 28 days of the date your order was delivered. Please note, all items must be in the original packaged condition in order for us to accept your return. If your order is returned to us without all of the original packaging, your exchange or refund will not be processed.

We do not accept returns or exchanges for custom products or solid gold products as they are made to order. Additionally, earrings, swimwear & underwear cannot be returned due to hygiene reasons.

Shipping paid on returned items is non-refundable.

Cernucci will only reimburse the return shipping in the event that a wrong item was sent to the recipient.

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